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BorderPatrol amplifiers, pre-amplifiers and power supply units are designed and built in Waldorf, Maryland. We are located two minutes from Route 301 with easy access to The Washington Beltway, DC, the Washington-Baltimore corridor, Annapolis and Virginia.
 

We provide a full range of retail services and are happy to demonstrate our equipment either here or in your home. With over twenty years of experience manufacturing and modifying tube amplification, retailing and assembling complete audio systems we are happy give you the benefit of our knowledge.

In addition to building the BorderPatrol equipment we import and sell the widely acclaimed Living Voice Avatar series of loudspeakers.

BorderPatrol Audio Electronics
c/o Kaja Music Systems
Waldorf  Maryland  USA

For all enquiries please contact:
Gary Dews
Tel/Fax: +1 301 705 7460


E-Mail bp@borderpatrol.net

If you would like to audition an amplifier or loudspeakers we offer a 14 day trial period.
Following some questions about your audio system, to gauge suitability, we will ship the amplifier or loudspeakers within the usual 2-3 week delivery period following receipt of payment in full. You then have 14 days to evaluate them.
If the item is not to your satisfaction, your money will be refunded following safe return of the unit(s). 
All we ask is that the equipment is returned in the same condition in which it left the factory* and that the client pays for the return shipping (including insurance) which we will arrange. 
We can accept payment by Bank Transfer or Check.
* If the amplifier is returned in a damaged state and the damage is deemed not to be caused by the carriage company an assessment of the cost of repair will be made and that amount will not be refunded. If the damage is deemed to be caused by the carriage company, a claim will be made against the carrier in the usual way.

The Small Print: Terms and Conditions

PRICES & DELIVERY
1) Prices are subject to change without notice. The price charged for all goods will normally be that ruling at the date of acceptance of the order.
2) Quotations are valid for the period stated and represent no obligation until the seller accepts the buyer's order and subject to the goods being available at the time requested.
3) Delivery periods are estimated and the seller shall not be liable in any way whatsoever for failure to deliver on time.
4) Purchasers outside the United States are responsible at their expense for obtaining an import license if so required to do so by the authority of their country.

PAYMENT
1) Payment shall be made in advance to obtain the goods.
2) Exports shall be paid for in advance before the shipping date.
3) Whilst the responsibility for safe keeping passes to the purchaser upon receipt of any goods all goods shall remain the property of the seller until full payment is received by the seller.

DESCRIPTION & DATA
1) The seller reserves the right at its discretion to supply goods of substantially the same quality or better than those described.
2) The seller accepts no responsibility whatsoever for the accuracy of data or descriptions of goods in the catalogue or other literature supplied by the seller in contract tort or otherwise or for any damage or injuries or deaths arising directly or indirectly from any errors or omissions.

GUARANTEE & RETURNS
The seller gives the guarantee as given by the manufacturer of the goods. Goods can only be returned if proven by design or workmanship within three months of the purchase date for refund or repair at the seller's discretion provided that the goods have been stored used and maintained within the manufacturers' specified conditions. Goods used for experiments innovations or evaluations shall not be covered by guarantee. Suggestions and equivalents given in literature and by staff of the seller although given in good faith should be carefully checked for suitability by the buyer as the seller accepts no responsibility whatsoever for any purchase made as a result of unsuitability.
Goods manufactured by Kaja Music Systems branded as BorderPatrol are covered for 18 months subject to the above conditions except for valve or tube failures which are covered for 3 months or according to the valve or tube manufacturers own warranty.

COMPLAINTS
Shortages or non delivery must be made known to the seller within ten days of receipt. Damages as a result of shipping shall be made known to the seller immediately upon receipt. All reasonable attempt will be made by the seller to dispatch goods as quickly as possible but shall not be responsible for causes outside the seller's control such as acts of God, fire, floods, war, riots, civil disturbances, government acts, strikes, industrial actions, non availability of goods, or failure of any sub-contractor.

LIMITATION OF LIABILITY
The seller shall not be liable in contract tort or otherwise for loss or damage however caused and suffered arising out of or in connection with defects in goods supplied other than the replacement or repair or refund of the goods involved.

CANCELLATIONS & RETURNS
Other than by express agreement by the seller goods shall not be cancelled or returned at the buyer's pleasure.
The law of the USA shall determine any question of law.